Saturday, February 4, 2012

ATandT Customer Service a Different Story, Depending on the Teller

Vocalabs reports AT&T beat Verizon, Sprint and T-Mobile in customer satisfaction, while a J.D. Powers study found Verizon to be tops, with the others following at a distance. - AT amp;T, which rated lowest of the four major carriers in a recent J.D. Powers and Associates customer care survey, would like to direct your attention to an also-recent Vocalabs National Customer Service Survey (NCSS), in which it came out on top.
In the face of satisfaction declines among its co...


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